Google Labs has now been rolled out to Gmail and Google Apps users as well, and one of the features I am using most is Superstars. This feature elaborates on the starring system, by allowing you to assign twelve different “stars” to messages. What really makes this feature great is the ease of which you can manage your mails and actions using the great design of the icons. I use four icons only myself, and here is my method of putting them to good use.
I use your basic star, a blue star of the same design, a tick, and an exclamation mark. First of all, I keep a completely clear inbox. If I will not respond to something, or it doesn’t need my attention I do not keep it around. I either throw it out, or archive it right away, so I actually only have starred messages in my inbox now. Also, I read all my messages at once, and you’ll see this doesn’t mean I really know what’s in them in detail, but I have a good idea. This enables me to sort out ones I don’t need, and gives me the basis for starring.
I assign the yellow star to emails which I haven’t read really well yet. I know what they are about, but it requires my attention further. I use the blue start to flag messages which I have replied to, but I am still waiting for an answer. If the answer is not important, meaning I either don’t care, or the answer will probably be along the lines of “ok, thank you”, I remove the star before I send it off and use another Labs feature called Send & Archive, which will put the sent message in the archive straight away.
Finally, I use the exclamation mark star to flag messages which need my attention action-wise. This means I don’t need to read it, I actually need to do what’s in it (complete tasks for a webpage, write about this or that, etc). Once a task is complete I remove the star or mark it with a tick and archive it.
You could use this system really well by sending yourself tasks by email, you sort of have a whole task manager at your disposal. Your productivity is further increased by the ability to filter by star type. For example you could write “has: red-star” in the search bar to see only messages with a red star. You can take a look at their names in the settings panel by hovering over them.
You can choose which starts you want to use by dragging and dropping them between the “in use” and “not in use” lists. Also, be aware that the order in which you put them will be the order the starts cycle through when you start clicking. Brilliant feature and implementation!